Overview

Cheap Sweet Puff Pipes values your privacy. We are committed to protecting your personal information and ensuring that any data you provide is handled securely and responsibly. By using our website, you consent to the collection, use, and handling of your information in accordance with this Privacy Policy.

We may update this policy periodically. The most recent version will always be available on this page.

Information We Collect

We collect only the information necessary to process orders, communicate with customers, and improve our services. This may include:

• Name, address, and contact details
• Email address for order updates and notifications
• Payment and billing information (processed securely)
• Order history and customer service interactions
• Optional marketing subscription preferences
• Website usage information via cookies and analytics tools

We do not store full credit card details—payments are processed through secure third-party merchant gateways.

How Your Information Is Used

We may use your information for:

• Processing and delivering your order
• Order confirmation and shipping notifications
• Customer support and enquiries
• Internal record keeping and tax compliance
• Improving website functionality and user experience
• Optional marketing updates (only with your consent)

You may unsubscribe from marketing emails at any time.

Data Security

Personal information is stored securely, and only authorised staff have access where necessary to fulfil orders or provide support.

While we take reasonable precautions to protect data, no system is completely immune to unauthorised access. Cheap Sweet Puff Pipes is not liable for breaches beyond our control.

All checkout pages run through 128-bit SSL encrypted servers, ensuring the secure transmission of sensitive information.

Confidential Packaging & Billing Privacy

We respect your discretion. All orders are shipped in plain packaging, with no reference to Cheap Sweet Puff Pipes or the product contents.

Billing details on bank statements will display under our business name.

Cookies & Tracking

Our website uses cookies to enhance site functionality, recognise returning customers, and improve your browsing experience. Cookies may track:

• Page visits
• Cart and checkout behaviour
• Account logins
• Device and browser identification

You may disable cookies through your browser settings, but doing so may affect site functionality.

We do not sell, trade, or rent cookie-collected information to third parties.

Third-Party Services & External Links

We may use external service providers (payment gateways, analytics, email marketing, and shipping carriers) as part of order fulfilment and website performance.

These providers only receive the information necessary to complete their tasks, and they are expected to handle data securely.

Our website may contain third-party links or advertisements. We are not responsible for the privacy practices of external sites and recommend reviewing their privacy policies individually.

Your Rights

As a customer, you may request:

• A copy of the personal information we hold about you
• Correction of inaccurate information
• Removal of marketing subscriptions
• Deletion of stored data (where legally permissible)

Contact us using the details below to make a request.

Policy Updates

We may update this Privacy Policy from time to time. Changes take effect once published on this page. Continued use of our website indicates acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or wish to access or update your personal information, please contact us via our website.